Welcome to OneCRM by POD PH. These Terms of Service ("Terms") govern your use of our CRM platform, including all features, services, and tools provided by POD PH.

By accessing or using OneCRM, you agree to be bound by these Terms. If you do not agree, you may not use the service.

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1. Definitions

• "We", "Us", "Our" refers to POD PH, the provider of OneCRM.

• "You", "User" refers to any individual or entity using OneCRM.

• "Service" refers to the OneCRM platform and all associated software, content, and services.

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2. Eligibility

To use the service, you must be at least 18 years old or of legal age in your jurisdiction, and capable of forming a binding contract.

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3. Account Registration

• You must provide accurate, complete, and updated information during registration.

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree not to share your login with others or allow unauthorized access.

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4. Use of Services

• You agree to use OneCRM only for lawful business purposes.

• You may not use the service to:

  • Send spam or unsolicited messages.

  • Violate any local or international laws.

  • Infringe on intellectual property rights.

  • Interfere with the operation or security of the platform.

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5. Subscription and Payment

• Access to certain features may require a paid subscription.

• All payments are billed in PHP and are non-refundable unless otherwise stated.

• We reserve the right to change our pricing plans with prior notice.

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6. Data Ownership and Privacy

• You retain ownership of your data.

• We will not sell your business data to third parties.

• See our [Privacy Policy] for details on how we collect and use your data.

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7. Downtime and Service Interruptions

• While we aim for 99.9% uptime, we do not guarantee uninterrupted service.

• Scheduled maintenance and unforeseen technical issues may cause temporary disruptions.

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8. Termination

• You may cancel your subscription at any time.

• We reserve the right to suspend or terminate accounts that violate these Terms or engage in abuse, fraud, or illegal activities.

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9. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages, including loss of data or profits.

• Our total liability for any claim is limited to the amount you paid in the last 12 months.

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10. Modifications

• We may update these Terms from time to time.

• Material changes will be communicated via email or in-app notification.

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11. Governing Law

These Terms are governed by the laws of the Republic of the Philippines.